a week ago
I took my car in on a recall notice, the staff on the reception were extremely helpfull and informative. During the recall work a fault was found on a parking sensor, I received a call explaining , what the problem was.
As a result the faulty item will be replaced under warranty, The young lady arranged an appointment for the work to be carried out .
I am very impressed with the level of service from Howard’s Suzuki Weston Super Mare, thank you.
David Cannon
2 weeks ago
Jamie at Howards was really friendly and helpful, I also received a call from Alex at Howards the day before my service to see if there was anything that I needed when I brought my car in 😊
Service at Howards Suzuki is second to none and so is the Suzuki car! I would not change the type of car or the Howards centre that I use!
3 weeks ago
Alex Morton has just sold us a Suzuki Swift, which we didn’t think for one moment we’d buy today. Excellent service and looking forward to picking it up. He explained everything so we were able to understand all about it. Excellent service.
3 weeks ago
I recently purchased a used Suzuki Jimny and couldn’t be happier with the experience. Alex Morton was friendly, knowledgeable and made the process stress-free, especially as it was all completed virtually with the use of Howards at Home, who were also fantastic. Everything was explained clearly, and there was no pressure at any point. The car was prepared to a high standard. Highly recommend this dealership for anyone looking for great customer care and quality vehicles!
Alex is a credit to Howards :)
4 weeks ago
Phoned Howard's today with a simple enquiry and they were so helpful that we paid them a visit and they found us a lovely new car. All the staff were really cheerful and did everything to make us feel at home and a big shout out to Alex for everything, he actually found our car. Would definitely recommend 👌
2 weeks ago
Alex and all the team were very welcoming and manager Damon was a really nice guy. Found us a lovely car exactly what we were looking for.
Cheers Alex.
2 weeks ago
Matt and Jamie provide excellent service, the fault with the car and service and MOT were all sorted quickly and efficiently.
Very happy to use Howards as a dealer for after sales support
a month ago
Andrea sales agent was super helpful and excellent at explaining and listening to my inquiries and sourcing answers. Simon Manager very professional and very honest. Both created an atmosphere of trust and honesty . Jamie in service department very helpful also. Altogether a very good experience of servicing and purchasing a car. Thoroughly recommend Howards.
3 weeks ago
Timely reminders ahead of the booking, excellent communication from Jamie throughout the time the vehicle was being serviced. Helpful video to explain the work that had been carried out. Highly satisfactory.
2 weeks ago
Great service from Alex today, really pleased to have got my new car from him! So professional, friendly and helpful. Thank you!
2 weeks ago
First service on my Suzuki, and it’s been a pleasure Jamie got it booked it in quickly ! Told me what to look out the in future and explained the service plan. Since I bought the car Suzuki Howard’s has been amazing.
4 months ago
I recently dealt with Elisha - Showroom Manager - at HOWARD'S SUZUKI Weston super Mare. I received exceptional customer service and support from her. She spent a lot of time with me and she was a pleasure to deal with. HOWARD'S clearly value customer loyalty and appreciate that repeat business is generated by looking after their customers and not subscribing to the "quick buck" philosophy that is so common these days. All the staff are lovely and every visit has been a positive experience. Companies whch still have old fashioned values are becoming rare. I can wholeheartedly recommend HOWARD'S for buying both new & used cars. I've dealt with them for some years now & the after care is outstanding.
4 months ago
Exceptional level of customer service . Salesman Alex could not have been more helpfull or knowledgeable of the vehicle.
We particularly found the advice on our transition to hybrid technology totally reassuring.
Whole experience was hassle free and handled in a professional manner.
4 months ago
Elisha Scott, who helped us all the way through buying our new car was excellent. Very knowledgeable on her product & answered all our questions. It was a very smooth transition, trading in our car for a new Suzuki Swift. Would highly recommend.
5 months ago
Just got our new car, which was an easy and seamless process. Elisha was friendly and professional and was happy to help us and answer all of our questions. She got back to us quickly in the beginning to book in a test drive. The whole process was smooth, all information provided was made easily understandable. Elisha was great as well even when we had a crying baby in tow (thank you!!)
6 months ago
I am completely happy with my experience of buying my car from Howards WSM. Elisha was so professional and took her time to explain everything and help me through the process at my own pace. She sent me a video on the day of delivery of the vehicle to run through everything on the new car. Alex sat with me on my test drive and was really helpful .Kev delivered my new car and kept me updated during the journey ,he was knowledgeable and ensured the safe delivery of the vehicle. Elisha contacted me a few days after the sale to make sure that everything was OK. I feel completely confident in my new car. I would highly recommend Howards WSM.
5 months ago
Here's a possible review:
*5/5 Stars*
Exceptional service from Howards Motor Group! They went above and beyond by lending me a car while my own vehicle was being serviced. The loan car was latest model, clean, well-maintained, and perfect for my needs. The staff were friendly, courteous, and made the entire process seamless. I appreciate their commitment to customer satisfaction and look forward to working with them again in the future. Highly recommended!