Is your vehicle affected by a recall campaign?


Citroën and DS Automobiles have issued a recall for the following models:

 

  • Second-generation Citroën C3, manufactured between 2009 and 2016
  • Citroën DS 3 manufactured between 2009 and 2016
  • DS Automobiles DS 3 manufactured between 2016 and 2019
  • Citroën C4 manufactured between 2010 and 2013. (This applies only to the second generation of the C4)
  • Citroën DS 4 manufactured between 2010 and 2013 (This applies only to the first generation of the DS 4 commercialised under the Citroën marque)
  • Citroën DS 5 manufactured between 2010 and 2013

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All affected vehicle owners will be notified by letter.

It is of paramount importance that owners of vehicles who may have changed either their address or contact details keep their information updated with the DVLA (Driver & Vehicle Licensing Authority) so that they can be reached in a timely and efficient manner.

Check online

Drivers can check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool:


If your vehicle is impacted, please register your vehicle to enable the processing of their repair as soon as possible. If you are unable to register online, owners can contact our Recall Helpline on 0800 917 9285. Citroën Customer Care can also be contacted on 0800 093 9393.

Book repair - call 01305 555715

To ensure your repair is dealt with swiftly and efficiently, please call the dedicated repair line (available Monday-Friday 8.30am-5pm) on 01305 555715, instead of your local Howards Citroën or DS retailer.

Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action and ensure the fastest, safest and most convenient solution for each customer. Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.

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