Recall Check | Howards Motor Check
Is your vehicle affected by a recall campaign?

Citroën and DS Automobiles have issued a recall for the following models:

  • Second-generation Citroën C3, manufactured between 2009 and 2016
  • Citroën DS 3 manufactured between 2009 and 2016
  • DS Automobiles DS 3 manufactured between 2016 and 2019
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Citroën C3,
Citroën DS3
DS3

All affected vehicle owners will be notified by letter.

It is of paramount importance that owners of vehicles who may have changed either their address or contact details keep their information updated with the DVLA (Driver & Vehicle Licensing Authority) so that they can be reached in a timely and efficient manner.

Check online

Drivers can check if their vehicle is affected and what actions are advised by using the VIN (Vehicle Identification Number) check tool:

If your vehicle is impacted, please register your vehicle to enable the processing of their repair as soon as possible. If you are unable to register online, owners can contact our Recall Helpline on 0800 917 9285. Citroën Customer Care can also be contacted on 0800 093 9393.

Book repair - call 01305 555715

To ensure your repair is dealt with swiftly and efficiently, please call the dedicated repair line (available Monday-Friday 8.30am-5pm) on 01305 555715, instead of your local Howards Citroën or DS retailer.


Stellantis UK is mobilising its full network of suppliers, retailers and manufacturing plant to support this action and ensure the fastest, safest and most convenient solution for each customer. Stellantis remains fully committed to acting swiftly, transparently, and responsibly in addressing this issue.

Reputation Reviews
  • Howards Garages (Weston) Ltd T/A Howards motor Group is an Appointed Representative of Automotive Compliance Ltd who is authorised and regulated by the Financial Conduct Authority (FCA No. 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allow Howards Garages (Weston) Ltd T/A Howards motor Group to act as a credit broker, not a lender, for the introduction to a limited number of lenders, and to act as an agent on behalf of the insurer for insurance distribution activities only.

    We are a credit broker and not a lender. We can introduce you to a lender on our panel, which includes lenders of vehicle manufacturers. We have commercial arrangements with lenders and credit brokers which are likely to influence who we introduce you to. We are not an independent financial adviser and don’t give you any advice or recommendations. It is your choice whether you enter into any finance agreement.

    Our approach is to introduce you first to the manufacturer lender linked to the franchise offering you the vehicle. They will usually offer the best available package for you, taking into account both interest rates and other contributions (but we do not guarantee they do). If they are unable to offer finance, we then seek to introduce you to someone else on our panel. We will usually receive a commission for your introduction. This will be either a fixed fee, or a fixed percentage of the amount that you borrow. This may be linked to the vehicle model you choose.

    Lenders of vehicle manufacturers may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement. Before we propose you to a potential lender, we will tell you of the likely amount of commission we will receive and seek your consent to receiving this commission. The exact amount of commission will be confirmed before you sign your finance agreement.

    All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over. Guarantees may be required.

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