Howards Motor Group achieves high Reputation scores.

Three people in a showroom, two are shaking hands and smiling.

Howards Motor Group have been recognised for our standout performances across Dorchester. Yeovil, Taunton, Barnstaple & Weston-Super-Mare, after Reputation’s latest annual assessment highlighted a strong showing in customer experience.

For 2026, 22 of the Howards dealerships achieved Reputation Scores above 800, with 8 of these achieving above 900, some of the highest scores in the Automotive Industry.

This formally acknowledges excellence across customer service, review sentiment, social engagement, and the accuracy of online listings.

Reputation identifies its 800/900 Award winners by analysing the scores of every location on its platform. Businesses reaching 800 or above demonstrate consistently high levels of customer satisfaction over the past year.

Kristi Melani, Chief Marketing Officer at Reputation, said: “Delivering an exceptional customer experience is a deliberate commitment. Each dealership recognised has shown a clear focus on maintaining a strong reputation, earning their place among a select group of businesses that truly prioritise customer feedback. These teams are not only meeting expectations – they are building long-term customer relationships.”

Chris Lee, Managing Director of Howards Motor Group , added: “This represents our continued focus and dedication to ensuring we deliver customer excellence at every opportunity. Securing such a high number of 900 and 800-plus scores is a significant achievement and underlines the consistent, people-first approach our customers expect from a modern retailer”

The Reputation Score is a proprietary metric that evaluates a range of factors, including review sentiment, volume and recency, response quality, social engagement, brand visibility, listing accuracy and search performance.