Howards Peugeot Customer Service A Roaring Success!
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  • Howards Peugeot Customer Service Recognised As A Roaring Success!
  • 29 January 2018
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    Howards Peugeot Customer Service Recognised As A Roaring Success!

    Howards Motor Group have been recognised for their roaring success in customer service and have been awarded the Guild of the Golden Lion Award!

We are delighted to announce that Howards Peugeot WSM was recognised and awarded the much sort-after and prestigious Guild of Gold Lion retailer award for 2017!

Howards pride themselves on giving their all across every aspect of the business, from customer service to repairs we ensure to sustain the highest level of performance. That’s why we’re so proud to have been selected for this coveted award.   

What is the Peugeot Guild of Gold Lion Award? Well, every year Peugeot conduct a survey amidst Peugeot retailers across the UK. Using key performance indicators across the whole business, Peugeot then list the top 30 in the Peugeot retailer network. Achieving this award is a true recognition of success and hard work.

This is an accolade that is not given lightly, demonstrating top performance in every aspect of the dealership!

John Allan, Franchise General Manager for Howards commented:

"I am very proud of achieving this national Gold Lion retailer Award, it is a huge credit to every team member who works in the retailer both front and back of house with their ” Put The Customer First attitude” at every touch point giving a great experience to all our customers whatever their needs and requirements. We will strive to maintain our status and earn the recognition again through 2018".

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  • Howard Garages (Weston) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Howard Garages (Weston) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. Company Number: 1108986

    We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.