Howards Peugeot Weston-Super-Mare achieve Pro2Ace Accreditation
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  • Howards Peugeot Weston-Super-Mare Achieve Highest UK Score for Pro2Ace Accreditation with Peugeot UK.
  • 23 December 2018
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    Howards Peugeot Weston-Super-Mare Achieve Highest UK Score for Pro2Ace Accreditation with Peugeot UK.

    This December, Howards Peugeot Weston-Super-Mare dealership has achieved the prestigious Pro2Ace Accreditation with the highest recorded UK score from Peugeot UK.

The ceremony took place at Howards’ Peugeot WSM showroom on the 11th December 2018.

Howards Peugeot Service Department worked with the After Sales experts from Peugeot UK. As part of a global programme by the PSA Group, started in 2015, it involves consultancy, coaching and training over a 12 month period.

The accreditation confirmed their advanced levels of After Sales processes and customer experience.

The team have achieved the highest recorded score in the UK, with 98.1%. The score encompasses all elements of the customer journey process. From vehicle drop off to vehicle collection, the Peugeot WSM scored highly at every stage. Also included, retailer Operations standards.

Dave John, Howards Peugeot WSM Service Manager, said

“I am extremely proud of the whole service team. Everyone engaged in the program and the results speak for themselves”

Pictured, the certificate was presented to the team by Martin Nichols of Peugeot UK. All team members were present at the ceremony, including: Dave John, Mark Holloway, Jane Kent, Dan Cook, Dan Emmery, Rikki Scarrett and Richard Loach.

We would like to say well done to the team at Howards Peugeot WSM. Congratulations on this impressive achievement. Keep up all the amazing work that you do!

To get in touch with our Howards Peugeot WSM dealership, contact the team directly at our Weston-Super-Mare site.

Merry Christmas.
peugeot pro2ace
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  • Howard Garages (Weston) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Howard Garages (Weston) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. Company Number: 1108986

    We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.