• HOWARDS GROUP
  • Sales Coordinator - Lotus, Weston Super Mare

    Date Added:
    16 January 2019

    Location:


    Salary:
    Between £18450 - £22760 Depending on Experience

    Closing Date:
    24 January 2019

    Contract Type:
    Permanent - Full Time

    Job Reference:


     

    KEY RESPONSIBILITIES

    Overview

    This position will report to our Lotus Brand Manager and will be based at our Lotus Showroom in Weston-super-Mare. Responsibilities will include:

    • Providing a prompt, friendly and efficient response to all customer enquiries whether physical, over the phone or by e-mail
    • Filter incoming leads from all sources and ensure quality responses are actioned within set KPI’s.
    • Demonstrating a passion for the Lotus brand and for Howards as a Company
    • Providing detailed and accurate information about products and services that are relevant to customers whilst ensuring any advice given complies with regulatory requirements (FCA and GDPR)
    • Selling an agreed number of extended warranties and accessories with the approved Howards sales process and product knowledge to obtain maximum profit.
    • Providing aftersales support to ensure the highest level of customer service; selling workshop time, products and services as necessary.
    • Maintaining accurate records of all enquiries and sales using the Group Dealer Management System and ensuring all administration for any enquiry or sale is handled with consistency and the highest degree of accuracy
    • Supporting the Lotus Brand Manager with marketing, promotion and PR opportunities to expand awareness of our Lotus and premium previously owned propositions including, photographing vehicles for sales listings.

    JOB DESCRIPTION

    Lotus Sales Co-ordinator

    Howards Motor Group is a dynamic and progressive family owned group of Dealerships including 15 Franchises at 8 sites located across Weston-super-Mare, Taunton, Yeovil and Dorchester. Representing many of the UK’s most popular brands and with the addition of Lotus in 2016 adding a halo Sportscar brand into the mix, Howards continues to develop and diversify in offering an exciting range of products and services to both existing and new customers.

    Since opening the doors of our new Lotus facility in 2016, the business has gone from strength to strength. Whether selling new or used Lotus products, providing specialist servicing and repairs to existing Lotus owners or offering a diverse selection of premium previously owned cars, our volume continues to grow. As such, we are now looking to strengthen our team with a Lotus Sales Co-ordinator.

    The Candidate;

    The likely candidate for this role will have a genuine passion for sports cars, be highly organised, self-motivated and maintain the highest standard of personal presentation. They will always be looking to put the customer first and regard exceptional service as a minimum standard.

    This is a 5 day week, Covering Monday to Saturday with one day off during the week.

    In return the successful candidate will enjoy being part of a dynamic Company team with a challenging and satisfying role, a competitive salary and bonus scheme and 22 days holiday per year.

    How to Apply;

    If you believe you have the qualities and passion to fulfil this exciting role, please send your CV and a cover letter in the first instance to Rachel at Rachel.Davies@howardsgroup.co.uk

    Apply

Howard Garages (Weston) Ltd is an Appointed Representative of Automotive Compliance Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Howard Garages (Weston) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of finance providers and to act as an agent on behalf of the insurer for insurance distribution activities only.

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