• Howards Motor Group

    01823 239120

    Unit 3 Priorswood Road, Taunton
    TA2 8DN



  • Full Time Customer Relations Manager (Sales) - Citroen Taunton

    Date Added:
    21 June 2022

    Citroen Taunton

    £25,000 and bonus opportunities

    Closing Date:
    05 July 2022

    Contract Type:
    Full Time & Permanent

    Job Reference:



    We are looking for a strong individual with exceptional communication and customer care skills to manage and take ownership of the Sales customer relationship journey and develop long term customer relationships.   You will need to be a real ‘people person’ and ideally will currently be working in a customer facing role, potentially in the retail sector.   Previous experience of working in the automotive sector is not essential.

    Key Duties include -

    • To be the key touch point for all customer interactions in our vibrant retail environment.  As a fast paced highly customer centric business this role will be to help facilitate exceptional customer experience on every visit.   Working as part of a larger relationship team means that this will provide a fabulous working environment where fresh ideas and intuition are welcomed.
    • You will be a main conduit between our busy sales and aftersales facilities, providing a high level of expertise in sales customer retention, using the tools provided by the business, to ensure the customer only wants a Howards experience for their next showroom or aftersales visit.

    The successful candidate in this role will be someone looking to grow with a business and that can demonstrate energy and enthusiasm in the workplace.  The world of motor retailing is changing at pace so someone that can think on their feet is essential. 

     Essential Skills/Qualifications

    • Knowledge of IT and use of software packages
    • At least 3 GCSE's at grade c or above or equivalent experience
    • Customer Service Experience
    • Hold a full and valid driving licence

    What we offer in return

    • Good Basic Salary - £25,000 basic per annum and opportunity to earn bonus incentives
    • Generous Holiday Allowance - Increasing with service
    • Pension Scheme with a well known and established provider
    • Discounted MOT & Service costs and car purchase scheme
    • Employee Long Service Recognition Scheme
    • Life Assurance Scheme
    • On the job training and franchise training
    • Great career opportunities

    How to apply

    Please click through on the link below to upload your CV.

    Closing Date & Interviews

    The closing date will be midnight on  5 July, 2022. 

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  • Howard Garages (Weston) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Howard Garages (Weston) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. Company Number: 1108986

    We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.