14 Day Return Suzuki Policy
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14-DAY RETURNS WITH HOWARDS SUZUKI

Buy your Suzuki with even more confidence than ever before with our 14 day return guarantee.

We're sure you'll love your new Suzuki, but we understand that finding the perfect car is a journey - and it's one that we're on board with. That's why we're proud to guarantee that if you decide that your new Suzuki doesn't quite fit your needs, then you'll be able to simply return it to us, within 14 days. 

Please ensure to read on for full terms and conditions. 

  • VIEW OUR SUZUKI NEW CAR STOCK

Approved Used Car 14-Day Return Guarantee

  • The selling participating Suzuki GB franchised retailer provides you with a return guarantee from the collection or delivery date of the Suzuki Approved Used Car for a period of 14 days. This return guarantee is additional to and does not in any way limit or exclude any statutory cancellation rights you may have as a consumer or any right of withdrawal you are entitled to where you are a finance customer.
  • The car must be returned to the original selling retailer no later than 14 days following the collection or delivery date. The 14-day period starts on the day after the collection or delivery date. By way of example, for a car collected or delivered on Saturday 3 April, the car must be returned before the selling retailer closes the showroom on Saturday 17 April.
  • If you decide to return the car, we ask that you give your retailer as much notice as possible. Ideally, please notify your retailer at least 24 hours prior to returning the vehicle.
  • Open to UK residents aged 18 or over purchasing a used Suzuki from a participating Suzuki GB franchised retailer in their personal capacity.
  • Offer applies to cars purchased in person, by telephone or online from a participating Suzuki retailer either in cash or with Suzuki Financial Services, and is available only to the person who purchases the car from the selling dealer.
  • The offer is only available in relation to cars invoiced to a private customer.
  • You may only return a vehicle under our return guarantee once in any 3- month period. This does not in any way limit or exclude any statutory cancellation rights you may have as a consumer or any right of withdrawal you are entitled to where you are a finance customer.
  • If the car was purchased in cash, the selling retailer will refund you in full minus any delivery fee. If the car was to be purchased through Suzuki Financial Services the selling retailer will refund to Suzuki Financial Services the amount it paid for the car and any additional extras and you must pay any delivery fee directly to the selling dealer. The retailer will not return to you, or reimburse you for the cost of, any fuel left in the vehicle on its return.
  • If there is any negative equity (shortfall on the part-exchange vehicle) that has been funded as part of your purchase of an Approved Suzuki Used Car with Suzuki Financial Services you will need to pay the amount of the negative equity to the selling retailer as part of the agreement to return the car.
  • The car must be returned to the selling retailer and not to any other Suzuki retailer or location. You must return the car to the selling retailer at your own cost and before the relevant deadline.
  • If you wish to have the selling retailer collect the car from your home address, the selling retailer may agree to this in their sole discretion, in which case you must arrange the collection at least 1 working day in advance of the collection date.  The selling retailer will inform you of the collection fee in advance. If the car was purchased in cash, the collection fee will be deducted from the refunded amount.  If the car was to be purchased through Suzuki Financial Services, you must pay any collection fee directly to the selling dealer. You must be available to hand over the keys to the selling retailer at the agreed time and location. Only one attempt to collect the car will be made. If the selling retailer declines to collect the car, or the collection cannot take place for any reason, you must return the car to the selling retailer before the deadline. 
  • A mileage limit of 400 miles applies to returned cars (above that shown on the vehicle sales invoice). An excess mileage charge of £1.00 per mile will be applied for any cars returned with over 400 miles (above that shown on the vehicle sales invoice). If the car was purchased in cash, the excess mileage charges will be deducted from the refunded amount. If the car was purchased through Suzuki Financial Services, you must pay the excess mileage charges directly to the selling dealer.
  • You are fully responsible to insure the car with fully comprehensive insurance from the day of handover and any cars that have not been insured in this way will not be accepted for return.

Representative finance example:

  • Cash Price:

    £

    Deposit:

    £

    Term:

    Monthly Payments:

    £

    Optional Final Payment:

    £

    Amount of Credit:

    £

    Total Charge for Credit:

    £

    Admin Fee:

    £

    APR:

    %
Reputation Reviews

  • Howard Garages (Weston) Ltd is an Appointed Representative of Automotive Compliance Ltd, who is authorised and regulated by the Financial Conduct Authority (FCA No 497010). Automotive Compliance Ltd’s permissions as a Principal Firm allows Howard Garages (Weston) Ltd to act as a credit broker, not as a lender, for the introduction to a limited number of lenders and to act as an agent on behalf of the insurer for insurance distribution activities only. Company Number: 1108986

    We can introduce you to a selected panel of lenders, which includes manufacturer lenders linked directly to the franchises that we represent. An introduction to a lender does not amount to independent financial advice and we act as their agent for this introduction. Our approach is to introduce you first to the manufacturer lender linked directly to the particular franchise you are purchasing your vehicle from, who are usually able to offer the best available package for you, taking into account both interest rates and other contributions. If they are unable to make you an offer of finance, we then seek to introduce you to whichever of the other lenders on our panel is able to make the next best offer of finance for you. Our aim is to secure the best deal you are eligible for from our panel of lenders. Lenders may pay a fixed commission to us for introducing you to them, calculated by reference to the vehicle model or amount you borrow. Different lenders may pay different commissions for such introductions, and manufacturer lenders linked directly to the franchises that we represent may also provide preferential rates to us for the funding of our vehicle stock and also provide financial support for our training and marketing. But any such amounts they and other lenders pay us will not affect the amounts you pay under your finance agreement, all of which are set by the lender concerned. If you ask us what the amount of commission is, we will tell you in good time before the Finance agreement is executed. All finance applications are subject to status, terms and conditions apply, UK residents only, 18’s or over. Guarantees may be required.